Last updated: September 27, 2026
If you upgrade to Pro and it's not for you, let us know within 30 days of your charge and we'll refund it in full, no questions asked. This applies to both monthly and annual Pro subscriptions.
Email us at [email protected] or use our contact form, and let us know you'd like a refund. Please reach out within 30 days of the charge you're asking about. We process approved refunds back to your original payment method, usually within a few business days.
Charges more than 30 days old aren't eligible for a refund under this policy, but you can still cancel anytime to stop future renewals.
You can cancel your Pro subscription anytime from your Profile page, which opens your billing portal. Cancelling stops the subscription from auto-renewing; you'll keep Pro access through the end of the period you already paid for, and you won't be charged again. Cancelling on its own doesn't trigger a refund for the current period unless it's within the 30-day guarantee above.
A small number of subscribers who signed up before we moved to Stripe are still billed through Recurly. If that's you and your Profile page billing portal doesn't show your subscription, email us at [email protected] and we'll handle your cancellation or refund request directly.
The free plan (up to 25 results per search) never involves a charge, so there's nothing to refund or cancel.
If anything here is unclear or you're not sure whether you qualify for a refund, just ask. Email [email protected] or reach us through our contact form.